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Account Termination and Data Deletion Procedure
1. Introduction
BNPGlobal Capital Markets Ltd (hereinafter referred to as “We” or “the Company”) is committed to protecting the confidentiality, integrity, and security of its clients’ personal and financial information. This Procedure outlines how we collect, retain, and manage data in compliance with applicable regulations, including the Anti-Money Laundering (AML) and Know-Your-Client (KYC) regulations and other relevant standards.
2. Data Retention Period
The Company retains personal data for the duration of the business relationship and for an additional period of five (5) years after account closure. This retention period is necessary to comply with AML/KYC obligations and other legal requirements, including those related to dispute resolution, fraud prevention, and audits.
Data that will be retained includes, but is not limited to:
- Identification documents (e.g., passport, national ID).
- Proof of address (e.g., utility bills, bank statements).
- Financial records (e.g., income, assets, transactions).
- Communication records (e.g., emails, calls, chats).
3. Account Closure and Data Deletion Requests
Clients have the right to request Account Closure and/or the deletion of their personal data. However, the Company must retain certain data to meet regulatory requirements. Below are the steps for initiating the request:
- Submit a written request via email to [email protected].
- Upon receipt and verification, the Company will close your profile. If you request to delete your data, the Company will mark your data for deletion after the mandatory five (5)-year retention period.
Note: During this retention period, your data will be securely stored and will not be processed for any purposes other than those required by law.
4. Compliance with AML/KYC Obligations
In accordance with AML/KYC policies:
- All client accounts are subject to strict identity verification procedures.
- Records related to financial transactions, communication, and account activity will be preserved for auditing and reporting purposes.
- The Company is prohibited from erasing data required to demonstrate compliance with regulatory authorities.
5. Data Security
The Company ensures that all personal data is stored securely using appropriate technical and organizational measures. Access to data is restricted to authorized personnel only, and all processing activities are governed by strict confidentiality protocols.
6. Changes to the Account Termination and Data Deletion Procedure
The Company reserves the right to update this Procedure at any time to reflect changes in legal or regulatory requirements. Material changes will be communicated via email or through updates on our website. The most recent version of this Procedure will always be available at https://clients.bnpglobal.eu.
For any queries or further information about this Procedure, please contact us at [email protected].
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